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FAQs

Here's a sample of some of the most commonly asked questions we get from parents.

 
  1. Will you call home if my child is ill?
  2. How do campers get to camp?
  3. How does our child's luggage get to camp?
  4. What is included in tuition?
  5. When will I receive my receipts for income tax purposes?
  6. How is the food at camp?
  7. What if I need to communicate with the camp during the summer?
  8. Who can I talk to when I have a question or concern?
  9. What if I-or my child-becomes a little apprehensive about the upcoming summer?
  10. What is your policy on cabin requests?

1. Will you call home if my child is ill?

There are certain protocols that we have in terms of communication with parents regarding children that are ill. We will call home if your child:

  • spends a night in the health centre;
  • requires prescription medication;
  • has taken a trip to the local hospital for x-rays;
  • requires stitches or glue to close a wound;
  • undergoes tests that are requisitioned by the doctor (ex. throat swab, etc.);
  • has an accident causing injury of a more serious nature other than bumps and bruises.

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2. How do campers get to camp?

We provide luxury coaches from Montreal and Toronto for our campers arriving on the first day. Ottawa campers board school buses for the short 45 minute drive.

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3. How does our child's luggage get to camp?

Drop off dates are arranged at a convenient location in each city the week prior to camp.  The details will be conveyed in the Parent Manual.

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4. What is included in tuition?

Included in the CBB of Ottawa tuition is all taxes (GST & QST), canteen, laundry, all day trips and bus transportation to and from camp.

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5. When will I receive my receipts for income tax purposes?

A receipt for a charitable contribution is issued for a portion of the fees in the February after camp, just before tax season as are Releve 24s for Quebec residents.

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6. How is the food at camp?

The food at camp is kosher and nutritionally well balanced according to Canada's Food Guide. Special meals are prepared daily for vegetarians, the lactose intolerant and those needing gluten free diets. In addition, fresh fruit/snacks are available throughout the day in our Dining Hall. Salad bars are frequently available at lunch and supper.

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7. What if I need to communicate with the camp during the summer?

Pick up the phone and call. We seldom use e-mail to communicate with our parents in the summer. If you have a question or concern, please call us so that we may give you and your concern the attention that it deserves.

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8. Who can I talk to when I have a question or concern?

We are always ready and able to help you with any concern you have - and if we don't have an immediate answer for you, we will put the right person on the phone, or get back to you as soon as we can with an answer.

During the summer, our phones are picked up by our very helpful and seasoned office staff, led by Cheryl Millman. She will either help get you an answer or direct your call to Director Jonathan Pivnick, Assistant Director Cindy Presser Benedek or Assistant Director Drew Rothman.

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9. What if I, or my child, becomes a little apprehensive about the upcoming summer?

We are here to help! Sometimes a friendly voice from our office may be what would be helpful - or perhaps you might like the name and number of another parent who recently has finished their first season at CBB of Ottawa. We can provide names and numbers of other campers, new or returning, in your area so your child can make a new camp friend even prior to the start of camp.

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10. What is your policy on cabin requests?

One of the most attractive features of coming to CBB of Ottawa is the chance to meet new friends especially since we have good representation from Ottawa, Montreal and Toronto, as well as throughout the rest of Canada, the United States and elsewhere. New campers are actively placed with a requested camp friend to help ease the anxieties of attending a new camp and a new situation. We do try to accommodate a returning camper's request of "a" friend. Although returning campers would like to be in the same cabin as ALL of their friends, it's not always possible due to section size constraints. That being said, the children go to activities in "activity groups" that are a blend of all the cabins in the unit. This way, if a friend sleeps in another cabin, the children will be united all day as they travel from one activity to another.

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